Policies


Cancellation Policy
Clients are asked to call 24 hours in advance of the scheduled training session if you need to cancel. You may be charged for appointments cancelled with fewer than 24 hours notice. 

 

Late Policy:
Clients are responsible for arriving on-time to their training sessions. Trainers are obligated to wait only 15 minutes (10 minutes for 30-minute sessions). After 15 minutes (10 minutes for 30-minute sessions), the trainer is not required to lead the remaining time of the session and the session may be lost.

 

Dress Code
Come prepared to each training session in proper workout attire and footwear (shorts, gym pants, T-shirt, sweatshirt, supportive sneakers). Participants arriving unprepared for their training session will lose the session.

 

Minors training in the Gym Policy
Persons under the age of 16 are only permitted to attend and use the gym under the direct supervision of a qualified Personal Trainer. (Parent or Guardian to complete and sign the ‘Parent/Guardian Consent Form’ and 'Waiver' prior to training.) The person does not need to be accompanied by a Parent or guardian for their gym visits.

 

Privacy Policy
At Follow Me 2 Fitness we take your privacy seriously. We do not pass your information onto any other business. If you do not wish to receive email, sms or mail correspondence from us regarding  special offers, promotions or your health then please send us an email or letter confirming that you wish to unsubscribe for such methods of communication.

Complaints Handling
If you have a complaint, please message us at fm2fitness@gmail.com with your complaint and we will do all that is reasonably and practicably possible to assess the merits of the complaint and respond to such complaints within a reasonable time and within a reasonable manner.

Frequently Asked Questions

“Can I bring my children to Group Sessions?”

YES!  You can bring your children, however a few strict rules & regulations apply:

  • Your children are your responsibility. There is no supervision provided for your children.

  • You will be asked to sign a waiver.

  • Children must not come into the "field of play."

  • Children are not permitted to use the play ground equipment at the school, under any circumstances, at any point. You are encouraged to bring toys, ipads, activities etc to keep your children occupied.

If your children cannot comply with these rules, sadly they will not be allowed to come along. These rules have been put in place by myself, the School and Education Queensland to align with work place health and safety regulations as well as in accordance with the Queensland Governments Covid Safe advice.


 

“Can my children participate?”

YES! Depending on the age and maturity of your child.

  • High School aged children are permitted to participate in sessions, with participating adult.

  • Primary school aged children permitted on case-by-case basis, with participating adult. (This is to ensure safety of all participants)

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